Welcome to the HIFIS 4.0 Resource Page! Here you can find PDF materials for download, step-by-step video guides, and policy and documentation resources. If you have any HIFIS questions, always feel free to reach out to: Anissa Neal, HIFIS Lead at aneal@wecanendit.com and hifis@wecanendit.com.

2025 CAH Intake User Guides

HIFIS resources for completing the new 2025 CAH Intake are below! A video resource is coming soon!

2025 Intake Form User Guide

Sample Fake Intake of Client Lucy Loving

PDF Resources

The 4 HIFIS Requirements of St. John’s

Booking a Client Out

Update Client Details

All Things Housing in HIFIS 4.0

Add In a New Client

Add a New Case

Booking In a Client

Add a New Session

FindersKeepers FAQ

Run a Report

Video Resources

Client Book In

Add a New Session in Case Management

Client Book Out

Add a New Case in Case Management

Policy and Documentation

Offboarding Policy

Onboarding Policy

Admin Access Policy

Privacy FAQ

HIFIS Housing Type Definitions Dictionary

Data Access, Audit Logs, Disciplinary Procedures

RH Homelessness Glossary for Communities 2024