Welcome to Coordinated Access to Homes (CAH)!

Coordinated Access is an integrated process that streamlines access to resources in a community. The goal of Coordinated Access is to help communities ensure equity of access to appropriate resources, prioritize people much in need of assistance, and connect people to appropriate services in a more streamlined way. Coordinated Access is a requirement for all Designated Communities funded through Reaching Home: Canada’s Homelessness Strategy, which includes St. John’s.

In St. John’s, we refer to this process as Coordinated Access to Homes to emphasize the intended outcome of the process and the vision of EHSJ – that every resident of St. John’s has a place to call home.

FORMS

CAH WORKING GROUP

The CAH Working Group is established to advise and support EHSJ in the planning and implementation of CAH, including the development of policies, procedures and protocols. The CAH Working Group also advises and supports EHSJ in the planning and implementation of HIFIS 4, the real-time database created by the Government of Canada that enables communities to work more collaboratively and better understand homelessness.

Members of the CAH Working Group include:

CAH GUIDE & PROCESS MAP

Download the guide here: CAH Guide
Download the Process Map here: Process Map

TRAINING SCHEDULE

EHSJ, in partnership with the community, offers a host of training opportunities to support the success of CAH. Training needs are assessed regularly and reviewed by the CAH Working Group. If you have suggestions about training, please reach out to EHSJ’s Coordinated Access to Homes Lead, Matthew Kenny at mkenny@wecanendit.com or Manager of Systems Coordination, Abigail Sheppard, at asheppard@wecanendit.com.

Please note that agencies are expected to provide certain trainings to staff engaged in frontline work according to their own policies and procedures, including First Aid, Mental Health First Aid, and ASIST. However, please let us know if you need support.

The following table is a list of past and upcoming trainings. If you missed a training and are interested in taking it, please let us know! Depending on demand, we will look at offering new and repeat trainings.

CONTACTS

Housing-focused Case Management

The following resources work with people experiencing homelessness who are considered to have moderate to high complexity of needs relating to housing stability, such as those related to health, mental health and substance use. Staff meet with participants in-person on a minimum weekly basis, with focus on in-home visits.

Caseload size: Maximum of 15 people
Length of stay on caseload: 12 to 24 months

Rapid Rehousing

The following resources work with people experiencing homelessness who are considered to have a low to moderate complexity of needs relating to housing stability, requiring lighter-touch housing supports. Staff meet with participants in-person on a minimum weekly basis until they are successfully housed, with minimum monthly visits thereafter.

Caseload size: 15 to 30 people
Length of stay on caseload: Maximum 12 months

Other Case Management Supports

The following case management resources are also available through CAH to provide supports to individuals experiencing or at risk of homelessness. Parameters, such as caseload size and length of stay, vary according to the type of resource.

Housing Resources

The following housing resources are available through CAH to ensure available affordable/supportive housing is provided to those who need it most.

Other Supports

The following resources provide supports to a range of individuals experiencing or at risk of homelessness to meet a variety of needs. These supports are often instrumental in identifying people in need of further supports, and in ensuring that folks have access to complementary resources to support their housing (such as income, healthcare, food, etc.)